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Verlag: LAP Lambert Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
Buch Print-on-Demand
Zustand: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: Lucky's Textbooks, Dallas, TX, USA
Buch
Zustand: New.
Verlag: LAP Lambert Academic Publishing 2010-10, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: Chiron Media, Wallingford, Vereinigtes Königreich
Buch
PF. Zustand: New.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: PBShop.store US, Wood Dale, IL, USA
Buch Print-on-Demand
PAP. Zustand: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Verlag: LAP LAMBERT Academic Publishing Okt 2010, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Deutschland
Buch Print-on-Demand
Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Academia and practice have shown high interest in Customer Relationship Management systems and their implementation for years. However, implementing such a system successfully has often remained an illusion with project failures rates as high as 70 percent. Various studies have tried to identify factors salient for a successful implementation and develop frameworks and models that could enhance the understanding for successful implementations. So far no unifying and integrating academic framework has emerged and each study so far has only addressed parts of the topic. Therefore, we present the 'e-CRM star' framework integrating success factors out of the areas strategy, people, business processes, technology, and organisational culture. In a single- case study in one of the largest banks and IT user in New Zealand and a leader in CRM applications, we found that the 'e-CRM' star is indeed a useful theoretical tool to analyse salient success factors and why they are important. 92 pp. Englisch.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: Buchpark, Trebbin, Deutschland
Buch
Zustand: Wie neu. Zustand: Wie neu | Seiten: 92.
Verlag: LAP Lambert Academic Publishing, 2009
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: Lucky's Textbooks, Dallas, TX, USA
Buch
Zustand: New.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch Print-on-Demand
Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Academia and practice have shown high interest in Customer Relationship Management systems and their implementation for years. However, implementing such a system successfully has often remained an illusion with project failures rates as high as 70 percent. Various studies have tried to identify factors salient for a successful implementation and develop frameworks and models that could enhance the understanding for successful implementations. So far no unifying and integrating academic framework has emerged and each study so far has only addressed parts of the topic. Therefore, we present the 'e-CRM star' framework integrating success factors out of the areas strategy, people, business processes, technology, and organisational culture. In a single- case study in one of the largest banks and IT user in New Zealand and a leader in CRM applications, we found that the 'e-CRM' star is indeed a useful theoretical tool to analyse salient success factors and why they are important.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
Buch Print-on-Demand
PAP. Zustand: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: moluna, Greven, Deutschland
Buch
Zustand: New.
Verlag: LAP Lambert Academic Publishing, 2009
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
Buch Print-on-Demand
Zustand: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book.
Verlag: LAP LAMBERT Academic Publishing Mai 2010, 2010
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Deutschland
Buch Print-on-Demand
Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Communication between the information systems specialist and the user has long been recognised as an important aspect of successful information system development projects. The study investigated the influence of communication quality on project success in an Enterprise Resource Planning system implementation at a large North-American manufacturing company. The current study found support for the individual attributes of communication quality, namely completeness, credibility, accuracy, purpose adequacy, timeliness, openness, audience adequacy, bidirectionality, and a balance of formality vs. informality. The study found indications that a lack of communication quality might impact ERP implementation project success negatively whereas better communication quality might foster success. The ERP project at the organisation was successful in terms of traditional project success measures such as 'on time' and 'on budget'. However, communication quality seemed to have a negative correlation to the quality of the relationship between the project team and the business as well as user satisfaction. System acceptance and use appeared to have been facilitated by better communication quality. 244 pp. Englisch.
Verlag: LAP Lambert Academic Publishing, 2010
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: PBShop.store US, Wood Dale, IL, USA
Buch Print-on-Demand
PAP. Zustand: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Verlag: LAP LAMBERT Academic Publishing, 2009
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch Print-on-Demand
Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Communication between the information systems specialist and the user has long been recognised as an important aspect of successful information system development projects. The study investigated the influence of communication quality on project success in an Enterprise Resource Planning system implementation at a large North-American manufacturing company. The current study found support for the individual attributes of communication quality, namely completeness, credibility, accuracy, purpose adequacy, timeliness, openness, audience adequacy, bidirectionality, and a balance of formality vs. informality. The study found indications that a lack of communication quality might impact ERP implementation project success negatively whereas better communication quality might foster success. The ERP project at the organisation was successful in terms of traditional project success measures such as 'on time' and 'on budget'. However, communication quality seemed to have a negative correlation to the quality of the relationship between the project team and the business as well as user satisfaction. System acceptance and use appeared to have been facilitated by better communication quality.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: moluna, Greven, Deutschland
Buch
Zustand: New.
Verlag: LAP Lambert Academic Publishing, 2010
ISBN 10: 3838305221ISBN 13: 9783838305226
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
Buch Print-on-Demand
PAP. Zustand: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Verlag: LAP LAMBERT Academic Publishing, 2010
ISBN 10: 3843350515ISBN 13: 9783843350518
Anbieter: Mispah books, Redhill, SURRE, Vereinigtes Königreich
Buch
Paperback. Zustand: Like New. Like New. book.