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Paperback. Zustand: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Fair. Reprint. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Hardcover. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Zustand: Very Good. Illustrated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Enjoy the best children's anthology of noteworthy Asian Americans. This compelling collection features 20 profiles with 60 action-packed, color illustrations. It's about time - rebel girls, rad women, little leaders, and great guys are Asian American too!Readers will enjoy learning about 20 groundbreaking citizens who have contributed to the USA. Dwayne "The Rock" Johnson (actor) Bruce Lee (martial artist) Mindy Kaling (comedy writer) Jeremy Lin (basketball player) Lea Salonga (singer) Steven Chu (Nobel prize winning physicist) Yuri Kochiyama (activist) Sammy Lee (Olympic gold medalist) Helen Zia (journalist) Tyrus Wong (painter) Chrissy Teigen (model/entrepreneur) David Chang (chef) Satya Nadella (Microsoft CEO) Dr. Jane Luu (astronomer) Daniel K. Inouye (senator/soldier) Dolly Gee (lawyer/judge) Shahid Khan (business owner) Victoria Manolo Draves (Olympic gold medalist) Sono Osato (dancer) Flossie Wong-Staal (scientist) These profiles of compelling personalities, men and women from diverse backgrounds and vocations, are brought to life with fantastic color illustrations. Immigrants and their children continue to enrich America's culture. Discover important chapters of U.S. history not covered in school textbooks, and the marvelous accomplishments of these trailblazers. Challenged by racism, prejudice, and stereotypes, these pioneers forged ahead and became role models for generations to come. Parents and children will enjoy learning about these compelling personalities. These captivating chapters make great reading for any hour, from book reports to bedtime stories. Teachers and librarians will use this contemporary collection as a relevant resource and an accessible reference. Artist Juan Calle's 60 dynamic color illustrations bring these fascinating and informative portraits to life. "I really enjoyed your book, a great mix of Asian-Americans from different fields and countries, with many types of stories that should inspire young readers. I learned a lot!" - Milton Chen, Senior Fellow, George Lucas Educational Foundation. Calle, Juan (illustrator).…

Paperback. Zustand: Very Good. In the high summer of AD 77, laid-back detective Marcus Didius Falco is called upon to investigate the mysterious disappearance of a middle-aged couple who supplied statues to Falco's father, Geminus.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Zustand: Fair.

Hardback. Zustand: Very Good.

Hardback. Zustand: Good.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Zustand: Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Zustand: Fair. Feeling overwhelmed by life's daily demands? Could you use some encouragement and inspiration in the kitchen? The>Too Blessed to Be Stressed Cookbook>to the rescue Each of the 100-plus recipes can be prepared in 20 minutes or less, plus you'll encounter some fabulous tips and suggestions as well as funny foodie quotes, scripture selections, humorous stories of cooking misadventures, and more, along the way. Recipes are arranged into 4 categories--Heart-Healthy, Soul-Fed, Time-Wise, and Company-Happy--and are accompanied by appealing full-color photographs. You'll cheer as you soak up the joy Debora M. Coty brings into your life and home.…

Hardback. Zustand: Very Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

Zustand: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. A renowned global futurist prepares businesses and individuals for the radical changes on the horizon An advisor to three presidents spanning over thirty years, Dr. James Canton identifies probable outcomes and future trends in business, technology, environment, terrorism, population, and medicine to help companies and individuals prepare for the coming complex and volatile global changes, including: -How climate change and energy trends will reshape the planet -How astounding medicine trends will enhance people's lives -How the rise of China will bring on a new global power struggle In the tradition of Future Shock, Megatrends, and The Tipping Point, Extreme Future is the essential forecasting handbook for navigating the twenty-first century. …

Zustand: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Very Good. Shows how to create glorious glowing lanterns and illuminated decorative displays, for Halloween and all year round. This book includes over 100 full-colour photographs and 20 templates. It contains information on different types of pumpkins and squashes, and a history of decorative pumpkin carving.…

Hardback. Zustand: Good. Feeling overwhelmed by life's daily demands? Could you use some encouragement and inspiration in the kitchen? The>Too Blessed to Be Stressed Cookbook>to the rescue Each of the 100-plus recipes can be prepared in 20 minutes or less, plus you'll encounter some fabulous tips and suggestions as well as funny foodie quotes, scripture selections, humorous stories of cooking misadventures, and more, along the way. Recipes are arranged into 4 categories--Heart-Healthy, Soul-Fed, Time-Wise, and Company-Happy--and are accompanied by appealing full-color photographs. You'll cheer as you soak up the joy Debora M. Coty brings into your life and home.…

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.