Zustand: New. Smets, Jan (illustrator).
Sprache: Englisch
Verlag: Austin Macauley Publishers, GB, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes Königreich
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In den WarenkorbPaperback. Zustand: New. Smets, Jan (illustrator).
Sprache: Englisch
Verlag: Austin Macauley Publishers Ltd., 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: PBShop.store US, Wood Dale, IL, USA
PAP. Zustand: New. Smets, Jan (illustrator). New Book. Shipped from UK. Established seller since 2000.
Sprache: Englisch
Verlag: Austin Macauley Publishers, GB, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Rarewaves USA, OSWEGO, IL, USA
Paperback. Zustand: New. Smets, Jan (illustrator).
Zustand: As New. Smets, Jan (illustrator). Unread book in perfect condition.
Sprache: Englisch
Verlag: Austin Macauley Publishers Ltd., 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
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In den WarenkorbPAP. Zustand: New. Smets, Jan (illustrator). New Book. Shipped from UK. Established seller since 2000.
Zustand: new. Smets, Jan (illustrator).
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In den WarenkorbZustand: New. Smets, Jan (illustrator).
Anbieter: GreatBookPrices, Columbia, MD, USA
Zustand: New.
Zustand: New.
Anbieter: GreatBookPrices, Columbia, MD, USA
Zustand: As New. Unread book in perfect condition.
Zustand: As New. Unread copy in mint condition.
Sprache: Englisch
Verlag: Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
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In den WarenkorbPaperback. Zustand: Brand New. Smets, Jan (illustrator). 54 pages. 11.02x8.50x0.10 inches. In Stock.
PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
Sprache: Englisch
Verlag: Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irland
Zustand: New. Smets, Jan (illustrator). 2025. paperback. . . . . .
Sprache: Englisch
Verlag: Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
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In den WarenkorbPaperback. Zustand: Brand New. Smets, Jan (illustrator). 54 pages. 11.02x8.50x0.10 inches. In Stock.
Sprache: Englisch
Verlag: Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Kennys Bookstore, Olney, MD, USA
Zustand: New. Smets, Jan (illustrator). 2025. paperback. . . . . . Books ship from the US and Ireland.
Paperback. Zustand: New. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliché lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these clichés stand up to the test of reality?Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
EUR 28,82
Anzahl: 15 verfügbar
In den WarenkorbPaperback. Zustand: New. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliché lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these clichés stand up to the test of reality?Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
Sprache: Englisch
Verlag: Austin Macauley Publishers -, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Anbieter: Chiron Media, Wallingford, Vereinigtes Königreich
EUR 11,10
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In den Warenkorbpaperback. Zustand: New. Smets, Jan (illustrator).
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In den WarenkorbPAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
Verlag: Guekens & De Vil, Antwerpen, 2008
Anbieter: Raritan River Books, Philadelphia, PA, USA
Hardcover. Zustand: Very Good. Zustand des Schutzumschlags: No DJ. Hard-to-find title. Hardcover. No jacket (as issued?) Binding sound, text clean, light shelfwear.104 pages. Bilingual edition. Book.
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In den WarenkorbZustand: New. Smets, Jan (illustrator).
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In den WarenkorbZustand: As New. Smets, Jan (illustrator). Unread book in perfect condition.
Zustand: New. Smets, Jan (illustrator).
Paperback. Zustand: new. Paperback. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliche lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these cliches stand up to the test of reality? Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client. AUTHOR: Jan Smets is Director Customer Care at Belgian mail organisation bpost and manager of the organisation's three contact centres. Before that, he was at the head of the customer service department at Belgacom, which makes up one of the largest contact centre organisations in Belgium. He is a highly sought-after speaker and lecturer. SELLING POINTS: . Insider's view on an often-ignored centre of value creation . Steers clear of vague slogans and cliches . Grounded in reality and years of experience 30 colour images Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Sprache: Englisch
Verlag: Lannoo Publishers 2019-01-16, 2019
ISBN 10: 9401454108 ISBN 13: 9789401454100
Anbieter: Chiron Media, Wallingford, Vereinigtes Königreich
EUR 20,94
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In den WarenkorbPaperback. Zustand: New.
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes Königreich
EUR 23,89
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In den WarenkorbZustand: New.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 29,27
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In den WarenkorbZustand: New. In.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 28,58
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 01 edition. 310 pages. 9.50x6.50x0.75 inches. In Stock.